What happens at a window film franchise Discovery Day?

Why Discovery Day exists

A franchise is a multi-year contractual relationship — the initial term and renewal conditions are set out in FDD Item 17. Both sides need to look each other in the eye before signing. Discovery Day is the mutual-fit check before that commitment.

Polar Tint uses Discovery Day to confirm mutual fit before awarding a territory — not every applicant who reaches Discovery Day is awarded a franchise. One reason Polar Tint may decline: misalignment on operator commitment level (the model needs an active owner-operator, not absentee management).

What you do during the day

Morning: production facility tour at Glacier Manufacturing — see where the film is made, meet the QA team. This is the supply chain you'll be plugging into.

Mid-day: lunch with the development team and Polar Tint leadership. Open Q&A, no script. Bring the questions your spouse, your CPA, and your existing customers have asked.

Afternoon: territory review. We pull up your target market on the map and draw the proposed Designated Territory (FDD Item 12) around your candidate shop location. Walk through population, vehicle parc, and competitor density. Confirm or adjust the territory boundary together.

Late afternoon: training and grand-opening walk-through. What weeks 1-12 look like — training schedule, build-out timeline, marketing kickoff with Frostbite.

What you bring

Government-issued ID, the most recent three years of personal tax returns (for the financial-disclosure section), a one-page liquid capital summary, and the questions you most want answered before signing. We provide everything else.

What happens after

After Discovery Day, qualified candidates receive a written territory award letter promptly, detailing the Designated Territory, fee, and signing window. FDD Item 11 estimates four to six months from signing the franchise agreement to opening, depending on site, lease, financing, and licensing.